Welcome to Prime Cure LLC (“Company”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your use of our services, including medical billing, claims processing, and revenue cycle management, whether accessed through our website, software, or directly through our representatives.

By using our services, you agree to be bound by these Terms. If you do not agree with any part of the Terms, you must not use our services.

1. Services Provided

Prime Cure LLC provides comprehensive medical billing services including, but not limited to:

  • Insurance claims submission and follow-up
  • Patient billing and collections
  • Coding compliance
  • Revenue cycle consulting
  • Reporting and analytics

All services will be provided in accordance with applicable laws and best practices in the healthcare industry.

2. Client Responsibilities

Clients of Prime Cure LLC agree to:

  • Provide accurate, complete, and timely patient and insurance information.
  • Comply with all applicable laws and regulations, including HIPAA and HITECH.
  • Respond to requests for information or documentation in a timely manner.
  • Notify Prime Cure LLC of any changes in practice, services, or relevant credentials.

3. Fees and Payment

  • Fees for services will be outlined in a separate Service Agreement.
  • Payments are due in accordance with the payment terms set forth in the Service Agreement.
  • Late payments may be subject to interest charges or penalties as outlined in the agreement.

4. Confidentiality and Data Security

  • Prime Cure LLC will maintain the confidentiality of all Protected Health Information (PHI) in accordance with HIPAA regulations.
  • We implement administrative, physical, and technical safeguards to protect client and patient information.
  • Clients agree to use secure methods when transmitting sensitive data to our team.

5. Compliance with Laws

Prime Cure LLC complies with all federal and state regulations related to medical billing, including HIPAA, HITECH, and the False Claims Act. Clients are responsible for ensuring their own compliance with relevant laws.

6. Limitation of Liability

To the maximum extent permitted by law, Prime Cure LLC shall not be liable for any indirect, incidental, special, or consequential damages arising out of or relating to our services, including any loss of revenue or data.

7. Termination

Either party may terminate the service relationship with written notice as outlined in the Service Agreement. Upon termination, all outstanding fees become immediately due.

8. Changes to Terms

Prime Cure LLC reserves the right to modify these Terms at any time. Continued use of our services following any changes indicates your acceptance of the revised Terms.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the state in which Prime Cure LLC is registered, without regard to its conflict of law principles.

10. SMS Communication Policy

SMS Consent Communication:
Mobile Opt in, SMS Consent,  and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

Types of SMS Communications:
If you have consented to receive text messages from Prime Cure, you may receive communications such as:

  • Appointment reminders
  • Follow-up notifications regarding services
  • Billing and account-related messages
  • Service updates

Example:
“Hello, this is a friendly reminder of your upcoming appointment with Prime Cure at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Prime Cure at any time.”

Message Frequency:
Message frequency may vary depending on your service activity with us. For example, you may receive up to 2 SMS messages per week related to appointments, billing, or service updates.

Potential Fees for SMS Messaging:
Standard message and data rates may apply depending on your wireless carrier’s pricing plan. Charges may vary based on domestic or international delivery.

Opt-In Method:
You may opt in to receive SMS messages from Prime Cure in any of the following ways:

  • By submitting an online form through our website

Opt-Out Method:
You can opt out of receiving SMS messages at any time by replying “STOP” to any message from Prime Cure. You can also request removal by contacting us directly at support@primecure.net.

Help:
If you need assistance, reply with the keyword HELP to any Prime Cure SMS. You can also contact our support team at support@primecure.net or visit our website: www.primecure.net

Additional Options:
If you do not wish to receive text messages, you may simply choose not to check the SMS consent box on any of our forms.

Standard Messaging Disclosures:

  • Message and data rates may apply
  • You may opt out at any time by texting “STOP”
  • For assistance, text “HELP” to 713-837-7847 or contact us
  • Message frequency may vary

For more details, please refer to our Privacy Policy and Terms and Conditions pages on our website.

11. Contact Information

If you have any questions or concerns about these Terms, please contact:  info@primecure.net