Virtual Medical Assistant Services

Free Your Staff. Focus on Patients. Let Us Handle the Rest.

Your front office is overwhelmed. Your clinical staff is stretched thin. Calls go unanswered. Tasks pile up. Patients get frustrated.

It’s time for a better way.

Prime Cure’s Virtual Medical Assistants are trained, HIPAA-compliant professionals who seamlessly integrate into your workflow—handling administrative tasks, patient communication, and day-to-day operations without the cost or chaos of in-house overload.

Contact Us 713-837-7847
😫 The Pain You’re Already Feeling:

⚠️ Phone lines ringing nonstop—patients on hold or hanging up

⚠️ Incomplete patient intake or eligibility checks

⚠️ Missed follow-ups, prior auth delays, and scheduling backlogs

⚠️ Burnt-out front desk staff trying to do it all

Every missed task is lost time, lost revenue, and lower patient satisfaction.

🧑‍💻 What Our Virtual Medical Assistants Do

Our VAs are trained to handle all non-clinical administrative work, freeing your staff to focus on care.

Patient Phone Support

Answering inbound calls, routing messages, managing appointment requests.

Appointment Scheduling & Rescheduling

Keeping your calendar organized and optimized across providers and locations.

Eligibility & Insurance Verification

Confirming benefits and copays before the patient walks in.

Referrals & Prior Authorizations

Processing paperwork, following up with payers, and updating patient records.

Patient Follow-Ups

Calling no-shows, rescheduling cancellations, reminding patients of upcoming visits.

Inbox, Portal & Fax Management

Organizing incoming communications, routing labs, results, and referrals to the right place.

Data Entry & EMR Updates

Keeping your system clean, updated, and efficient—so your staff isn’t stuck in the chart.

💡 Why Choose Prime Cure VAs?

✅ HIPAA-Certified Professionals – Trained in compliance, communication, and healthcare operations.

✅ EMR-Fluent Staff – We work inside your systems (Athena, Kareo, eClinicalWorks, Epic, etc.).

✅ Dedicated to Your Practice – You get the same VA(s) every day—no rotating staff, no call center feel.

✅ Custom Workflows – We follow your protocols, schedules, and preferences.

✅ Cost-Effective – A fraction of the cost of hiring, training, and managing more in-house staff.

📊 What You’ll Gain

⏱️ More time for your team

📞 Better communication for your patients

💸 Lower overhead, higher efficiency

📅 Fewer missed opportunities and backlogs

😊 Happier staff and more satisfied patients

🚨 Stop the Bottlenecks Before They Cost You More

Every admin task your team can’t get to is a liability—lost patients, lost revenue, lost trust.

Call Prime Cure at 713-837-7847 or Contact Us to schedule a free consultation and see how a Virtual Medical Assistant can start making a difference this week.

Prime Cure. Your Practice’s Secret Weapon—Working Behind the Scenes So You Don’t Fall Behind.

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